Custom designed accessories -                                                   

how does the process work?  

We have formulated a streamlined process for designing and creating custom made pieces for our customers both Australia wide and Internationally. We have had many delighted customers who have all commented on how easy the process was and how ecstatic they are with their purchases.

Here's how it works:

1. Initial contact

Contact us via our custom design enquiry form or via  to let us know that you are interested in our custom design service. Please include as much information as you can regarding any ideas that you may already have (pictures are great too if you have some), as well as essential information such as your contact details, date you would be requiring delivery by etc. If you don't have any ideas at all, that's no problem! We are happy to come up with some exclusive designs for you once we know what you will be wearing and the type of theme that you want to go for.

2. Communicate ideas

We will communicate with you via email or phone (your preference), to consolidate initial ideas and will give you pricing estimates that will fit into your budget.

3. Pricing confirmation and 1st round of design pics

Once you have decided to go ahead with your order, we will require a deposit to get started on the sampling and design process. We will usually create 2 different concepts for you to see. When these are at a sufficient stage to show you, we will email you pictures to allow you to provide your comments and feedback on the designs. During this stage, we are happy to make changes to the design as per your feedback if necessary. We will also give you precise pricing information for the finished pieces.

4. Feedback, alterations and finalisation

Once any necessary alterations have been made to the sample pieces, we will email you a second round of photos for your approval and once again, invite your feedback. When both parties are happy with the design created, we will finish off your order and prepare for shipment. Full payment of the balance will be required prior to shipping. We will email you an invoice for your convenience and provide you with a paper receipt with the delivery of your order.

Updated April 2011: We regret to advise that at the current time, we are not able to take on any new custom design orders. 

We are happy to make slight changes to our existing Limited Edition products for you if required, but are not able to squeeze in any new full custom styles into our production schedule until further notice.