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"...just wanted to say a very big thank you again! I took the piece with me to the hair trial yesterday and to my dress fitting today and everyone that I've shown it to (and I've have been showing it to everyone! :)) including the two suppliers, absolutely love it!" Many thanks..."  

Olivia from Tuart Hill, Western Australia, AU  

(Custom designed vintage head piece)

"...Just wanted to say a huge thankyou for the hair flower you made for my wedding. It is exactly what I wanted and matches my gown perfectly. I appreciate you making the flower within such a short time frame so I would have it at my hair trial. You are incredibly talanted and I appreciate all of your time and effort. Thankyou Thankyou Thankyou!!!! " 

Hayley from Maroochydoore, Queensland, AU

(Custom designed hair flower.)  

shop online© 2009 Elena Serra

ABN: 2279 0631 145 

 

  

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Custom designed accessories -                                                   

how does the process work?  

  

We have formulated a streamlined process for designing and creating custom made pieces for our customers both Australia wide and Internationally. We have had many delighted customers who have all commented on how easy the process was and how ecstatic they are with their purchases.

  

  

  

  

Here's how it works:

 

1. Initial contact

Contact us via our custom design enquiry form or via  to let us know that you are interested in our custom design service. Please include as much information as you can regarding any ideas that you may already have (pictures are great too if you have some), as well as essential information such as your contact details, date you would be requiring delivery by etc. If you don't have any ideas at all, that's no problem! We are happy to come up with some exclusive designs for you once we know what you will be wearing and the type of theme that you want to go for.

  

2. Communicate ideas

We will communicate with you via email or phone (your preference), to consolidate initial ideas and will give you pricing estimates that will fit into your budget.

  

3. Pricing confirmation and 1st round of design pics

Once you have decided to go ahead with your order, we will require a deposit to get started on the sampling and design process. We will usually create 2 different concepts for you to see. When these are at a sufficient stage to show you, we will email you pictures to allow you to provide your comments and feedback on the designs. During this stage, we are happy to make changes to the design as per your feedback if necessary. We will also give you precise pricing information for the finished pieces.

  

4. Feedback, alterations and finalisation

Once any necessary alterations have been made to the sample pieces, we will email you a second round of photos for your approval and once again, invite your feedback. When both parties are happy with the design created, we will finish off your order and prepare for shipment. Full payment of the balance will be required prior to shipping. We will email you an invoice for your convenience and provide you with a paper receipt with the delivery of your order.

 

  

  

  

  

  

  

  

  

 

Click here to fill out our quick and easy, obligation-free information request form and a sales professional will respond to your enquiry right away with all the details that you will need 

OR

email us now at      for further information

  

**Our bridal accessories custom design booking schedule fills up very quickly so please don't hesitate to make your enquiry and booking. First come, best dressed....literally!